Terms & Conditions

About us at kitchencookshop.co.uk

Kitchen cookshop.co.uk was created to provide a quick and easy internet service for those people who needed all cookware at one place guaranteed quality quick delivery services at best prices.

We hold professional quality kitchenware, cookware, utensils, gadgets and general kitchen equipment for the gourmet cook or amateur cook alike.

Kitchen cookshop.co.uk are completely dedicated to your total satisfaction If you have any suggestions or comments please email us at kc@kitchencookshop.com

Our Contact details:
kitchencookshop.co.uk (a trading name of kitchencookshop Ltd)
35 Maple Avenue Harrow, Middlesex HA28DG  uk  
Phone:02084234847
Fax: 02084234847

Making A Purchase

All subject to our conditions of trading: Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped.You may send your credit card information via phone, fax, snail mail or over the Internet. 

Shipping And Handling

UK post options as shown in checkout window. International charge maxium £19.99 per item.  Always refer to us we will workout your charges depend on the weight. 

Delivery Schedule

We usually post your order right away. We will normally send your order out in 5 business days. Refer to our terms for further details.

Back Orders

If your item is not in stock, we will back order for you. We will send part orders where possible. Refer to our terms for further details.

Tax Charges

For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero.

Credit Card Security

All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. 

Guarantee

We guarantee your satisfaction with our products. All of our products come with a 30 day no quibble guarantee.

Privacy Policy

We do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. 

kitchencookshop.co.uk legal info and terms and conditions of trading

all variations to these terms must be made by the cookshop.com manager only, and must be held by correspondant in writing for full duration of agreement. 

this page relates to the whole of the www.kitchencookshop.co.uk website [a website of kitchencookshops ltd]
kitchencookshop.co.uk is a registered trademark owned and operated by kitchencookshops ltd

Definition of price-the internet sale price of goods and packaging and act of postage on behalf of customer.
prospective purchasers submit their payment details and the contract of sale is performed only upon processing of payment.
we reserve the right to not process payments [for example if goods are not held in stock] or supply any individual or company.
the website will be updated at the discretion of cookshop.com and at intervals at the discretion of cookshop.com
purchasers must ensure payment cardholder addresses is same as delivery address.
purchasers must ensure the delivery address accurately stated and is suitable for delivery.

all products are sold with a general  guarantee-this does not affect purchasers statutory rights.
all products are sold with a further  faulty construction proof of purchase is always required.
goods returned faulty/damaged in opinion of company will be refunded including cost of postage back to kitchencookshop.co.uk
merchantable goods returned to cookshop.com [outside distance selling regulations] will be chargeably held by kitchencookshop.co.uk
at market rates and will remain the liability of the purchaser.
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distance selling regulations:
if products are returned by purchaser unused to the above address in original packaging and condition
within 30 days after delivery to purchaser, we will refund the purchase price [proof of purchase is required] 
provided we are notified by purchaser within 7 days of delivery to purchaser that the purchaser wishes to cancel the order.
returns are sent at the risk/expense of sender.
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kitchencookshop.co.uk  is not liable to provide instructions for use of goods.
kitchencookshop.co.uk will not be held liable for low availability or lost/late/incorrect delivery-unless a fulfilment guarantee in writing by the 
kitchencookshop.co.uk manager is held by the purchaser.
kitchencookshop.co.uk website does not constitute part of stockpots retail shops and vice versa.
kitchencookshop.co.uk quoted designs, sizes, colours and capacities are approximate and subject to change.
kitchencookshop.co.uk  is not liable for goods used beyond their limitations or intended purpose.
kitchencookshop.co.uk reserves right to change price as long as purchaser is advised beforehand.
kitchencookshop.co.uk advises all correspondance and special agreements [only to be made by kitchencookshop.co.uk manager]
are held by purchasers in writing as verbal undertakings will not be relied upon or accepted by kitchebcookshop.co.uk
refusal or inability to receive delivery constitutes a breach of contract by purchaser
force majeure, strike, interruptions shall not constitute liability of kitchencookshop.co.uk
upon receipt the goods must be checked immediately for breakage/shortage/faults by purchaser who must advise cookshop.com within 24 hours.
wrongly delivered goods will remain the property of cookshop.com and their collection must be facilitated.
we reserve the right not to respond to correspondance.
kitchencookshop.co.uk will send part orders & back orders unless purchasers advises in advance of alternative instruction

designs within the site may not be reproduced without the written consent of the kitchencookshop.co.uk manager.

all trading/correspondance shall be ruled under laws of england and wales

dual pricing:
the retail price (if shown) is the retail price of the identical article sold in our own retail outlets for the qualifying period of price establishment.